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Outlook 2010 (Desktop)

Ability to encrypt your email and upload files securely to your clients using our Outlook Add-In. Follow the instructions below on how to install and use our Outlook Add-In.


How to Install Outlook Add-In


Step 1  -  Outlook Add-In Installer

Download and install the Outlook Add-In setup file by clicking the button below.

Download Outlook Add-In Installer

Click Save File to being the installation setup.

Outlook Installer

Step 2  -  Add-In Setup Wizard

In Outlook Add-In setup wizard, click Install (1) and then click Finish (2) to complete setup wizard.

Setup Wizard

Step 3  -  Install Outlook Add-In

In the add-in popup, click Install (1). After the Outlook Add-In has been successfully installed, click Close (2).

Add-In Install

How to Use Outlook Add-In


Step 1  -  Open Outlook

Compose message (1) and then click the Client Track Portal tab (2) on the top ribbon bar and then click Encrypt Email (3).

Encrypt Email

Step 2  -  Portal Login

In the popup window, enter your Portal login. Check off Stayed Logged In, select 'Forever' and then click Login.


*Note -  The login popup will only appear if you do not check off 'Stay Logged In'.


Portal Login

Step 3  -  Encrypt Email & Files

In the Encrypt Email window, click Add Files to upload files (1) and enter in expiry #, password and password hint (2). When ready, click Encrypt (3).


*Note -  If you do not check off 'Show File Names' (1), the file name(s) will be displayed as 'Hidden, Click link to view' only in the sent email. If you check off 'Encrypt Email Body', your email message in Step 4 will be hidden but visible after recipient unlocks email (Step 8).


Encrypt Email

After you've encrypted your email and verify all of the information in email message including attached files, click Ok and then click Send.

Send Email

How Recipient Opens Your Encrypted Email


Step 1  -  Email Notification

After email has been sent, the recipient will receive an email notification including a preview list of all of the uploaded files. To view the encrypted email content and files, click View/Download Encrypted Email.


*Note -  No Portal account required to view encrypted email.


Email Notification

Step 2  -  Unlock Email

Enter in the password based on password hint and click Unlock to view encrypted email.

Step 3  -  View Encrypted Email

In the encrypted email, you will see an email message from sender and attached files ready for download.


*Note -  The encrypted email with attached files will expire based on deadline date as indicated in the email notification (See Step 1).


View Encrypted Email

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