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Cancellation Policy

If you wish to cancel your subscription with us, please read our Trilobyte Solutions Inc. Cancellation Policy (applies to both Client Track & Client Track Portal).


Summary


You can cancel your annual or monthly subscriptions to any of our products at any time, without any obligation. Also, you can cancel your subscription with us within the first 30 days of initially subscribing and you will receive a full credit if you are not satisfied with our product


Cancellation Policy


You can cancel at any time without any obligations. Should you choose to cancel your subscription, you must notify us by email 5 days prior to the next scheduled subscription payment date so that we have time to cancel the payment for your subscription prior to being processed and to deactivate your account.

We will not issue refunds or credits for any annual or monthly subscription payments where you initially notified us of cancellation after any payment was processed. You must notify us 5 days prior to any subscription payment, whether it is an annual or monthly subscription payment.

All cancellation requests must be sent by email to sales@clienttrack.ca.

Contact Us

Based in Ontario, CAN

TOLL-FREE:

1-866-423-8525

EMAIL:

sales@clienttrack.ca

support@clienttrack.ca