Step 2 - Send Secure Emails & Files

In Client Track Portal, open the left sidebar menu and click Send Secure Emails & Files (1). On top, click Compose Message (2).

In the secure email form - add the recipient's email, subject title, email type - secure send or document request (3), password, password hint, expiry date, email message and files you want to attach.

*Note -  All body and attached files in secure email are encrypted.

2) Encrypted Email Notification

Open your email inbox to find that someone has sent you an encrypted email from our Client Track Portal. The encrypted email lists who sent you the email, subject of email, the view email link and a deadline to open up email. Click the View your email button.

3) Unlock Encrypted Email

Enter in password based on password hint provided to you to unlock the encrypted email.

*Note -  Create a password hint and password that only you and the recipient would know. This prevents you from having to insecurely send the password directly to your recipients separately prior to them opening the secure email.

4) View Encrypted Email

After unlocking encrypted email, you will see an email message from sender and attached files ready for download.

*Note -  The encrypted email with attached files will expire based on deadline date as indicated in the email notification (See Step 2).

4) Secure Email Dashboard

In Client Track Portal, click Send Secure Email & Files to view dashboard that provides a full status of sent encrypted emails including proof of delivery and recipient file download status.